Ticketmaster in Shambles After Taylor Swift Concert Purchase Chaos

Ticketmaster is in shambles over fans trying to snag Taylor Swift tickets — and the company’s message to frustrated customers is … bear with us!

The Eras concert is huge and people are trying to get tickets. Ticketmaster had to experience a lot of problems Tuesday as people tried to get presale passes. This broke their site, leaving tons of potential buyers in limbo.

Swifties were up in arms, and Ticketmaster heard all the outrage … because they issued a statement to calm the waters. They immediately noted that there is an unprecedented demand for tickets, and that those who are still waiting should continue to wait until the end.

TM claims they are still pushing through all orders, but it is just taking time… making sure everyone in line gets attended to eventually.

Those on the West Coast, however — who had their own window today to snatch up tickets at 10 AM PT — were bumped out to later in the day … 3 PM PT. Capital One has another sale window that will be open tomorrow at 2 pm.

Ticketmaster claims that all presale codes will still work, despite all the chaos.